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Frequently Asked Questions About Roadside Assistance Services

Frequently Asked Questions About Roadside Assistance Services

Jump starting a car battery –  A dead battery can be dangerous, especially if you break down on a busy road. Roadside assistance cand send someone to restart your car using jumper cables to help you get back on the road. Replacing fuel – One of the leading causes of a breakdown is running out of fuel. Unfortunately a service station is not always going to be in sight so you may find yourself caught out in the middle of nowhere. Luckily roadside assistance is on hand to deliver fuel wherever you are – particularly helpful when travelling in remote areas. With all of the options available, it’s crucial to compare benefits, features and costs of each plan available so you can find the best option for the level of assistance you want.

In this case, the roadside technician will hook up a cable to your vehicle and use a winch to pull it back to the road. Your car would have to be within 100 feet of the main road, though, or the winch might not reach it. Yes, you can undoubtedly call your service provider for help if you’re having trouble starting your vehicle or having any other mechanical issues. Don’t let the term “roadside assistance” get you confused – it’s a service that you can use to fix your car trouble no matter if you’re on the side of the road, at work, in a parking lot, or at home.

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A flat tire at home is one thing — a tire blowout on a busy highway is quite another. Make sure to signal, slow down and carefully pull off to the side of the road while avoiding any sudden maneuvers. Pull over to the roadside, switch off your engine, and call your insurance provider’s 24/7 hotline to request a tow truck to bring your car to the nearest repair shop. Whether it’s a fender bender or something more serious, having a car accident can be traumatic and stressful. Make sure your choice of roadside assistance offers specialised advice on how to proceed in an accident, as this can impact your liability or help you avoid breaking the law. It also means that should you have an accident you won’t be talked into using a tow truck service that just happened to be in the area — that could cost you an arm and a leg. This choice, from companies including AAA, Better World Club, Good Sam, and National General Motor Club, usually offers the widest range of benefits and the most membership tiers.

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What services does Roadside Assistance provide?

Only the AAP has the authority to provide towing services in expressways in the Philippines. Many roadside assistance plans have a limit on how far they’ll tow your car from the breakdown location, for example five, 10 or 20 miles. A higher towing mileage limit may serve you better, all else being equal. If a credit card’s fees exceed the cost of a separate roadside assistance plan, opening the card just to get the “free” plan might not be a good financial move. Whether your car stalls in the middle of a busy highway, you lock your keys inside it, or you get a flat tire, roadside assistance coverage can help you get back on the road safely.


They might charge you separately for their labour, which can take an hour or much longer. If you need a tow, the NICB warns drivers not to accept service from an unsolicited tow truck driver. The NICB also recommends that you get a printed price list and any miscellaneous charges in writing before you allow a tow truck to haul away your car. Roadside assistance insurance is easy to tack on to your auto insurance. While infrequent use won’t affect your insurance rate, regular claims could, depending on the insurer.

All our roadside assistance services can be requested with just a few taps in the GEICO Mobile app. Whether you’re eligible for roadside assistance coverage through your car insurance company or anywhere else may depend on your vehicle’s age and mileage. In some cases, a trip is saved; data can help determine if roadside assistance is even needed. When a breakdown happens car data can be used to identify the problem and provide the quickest remedy, without the need to send a tow truck. With enough data, representatives could guide the driver or passengers over the phone on how to recover from the breakdown. The cost of roadside assistance depends on the type of cover you choose, and some providers offer discounts for multiple vehicles. You can get a quote online or call back to speak to a representative.



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